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Process Documentation

This is a unique and value adding service to corporate clients whether at start up stages or already existing.

Every business has procedures, its ways of doing things which over time could evolve into a “culture”. It is good business practice to have procedures documented. This provides a consistent standard that can easily be followed when a new member joins the team and a reference point for existing staff members. Documented procedures can be reviewed as appropriate due to emerging changes in the business. They also ensure that staff are clear on what to do in every process and uncertainties are reduced to the barest minimum.

SCEPTRE can help in preparing documented procedures for your business as well as a visual for these procedures in the form of flow charts.

Advantages of documented procedures are:

  • Provides standardised procedures that can be consistently followed
  • Provides clarity on what should be done in every instance
  • Provides a reference point for a review occasioned by changes to the business
  • Provides a tool for risk assessment required by an audit or business review purposes.